Google post
Wondering how often your kids should see the dentist? Our new article covers check-ups for children, from the first tooth through braces. New patients are welcome, and you can request a visit through our website.
PGT360 for Dentists
New patients pick a dentist on Google, often by reading reviews about how gentle and on time a clinic is. PGT360 keeps your profile active, helps you answer reviews without touching patient privacy and writes articles that answer their questions.
The challenge
Health privacy laws, such as HIPAA in the US and provincial health privacy laws in Canada, mean a reply should not confirm that someone is a patient or mention their treatment. Replying warmly and safely takes care every time.
Many adults put off the dentist because of anxiety or worry about cost. Reviews and articles that speak to comfort and clear explanations help them take the first step.
A cracked tooth on a weekend sends people looking for someone who can see them today, while check-ups and whitening are planned weeks ahead. Your profile has to work for both.
What it looks like
Examples of what PGT360 prepares for a business like yours. Real posts and articles use only your own facts and photos.
Wondering how often your kids should see the dentist? Our new article covers check-ups for children, from the first tooth through braces. New patients are welcome, and you can request a visit through our website.
Ahmed S. ★★★★★
“Finally a dentist my kids are not scared of. Kind staff and zero waiting.”
Bright Smile Dental: Thank you for taking the time to share this. Making every visit calm and on time is something our whole team works hard at. We truly appreciate your kind words.
The same post goes to your Facebook Page and Instagram, with the same photo and a link to your website.
Calls, website clicks, direction requests, reviews and leads, emailed every week and month.
Tips
Read each suggested reply before it goes out and remove anything that confirms a visit or a treatment, even when the reviewer mentioned it first. A warm, general thank-you is enough.
Use quote requests to arrange a call or a visit, not to discuss symptoms. If someone writes in with health details, move the conversation to your own secure system.
Before and after photos are persuasive, but they are patient information. Post them only with the patient's written consent.
You stay in control. With "Ask me first", the default, every reply waits for you to read and edit, and lower ratings always wait for a person even if you switch on automatic replies. Keep replies general and never confirm that the reviewer is a patient.
Yes, as general education, like what to expect at a cleaning or how whitening works. Articles use only the facts you give about your clinic, and you can edit any article.
Yes. The same tools work for physiotherapy, optometry and other clinics, with the same care about patient privacy in review replies.
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