Instant alerts
An email lists new reviews as they arrive, so an unhappy customer never waits days for an answer.
Reviews
Answer every Google review in seconds
Customers read how you answer reviews, not just the stars. PGT360 tells you when a review lands, drafts a reply in your voice and helps you collect more reviews from every customer.
14-day free trial
Cancel anytime
Set up in 2 minutes
How it works
Live in three steps.
1
Connect your Google profile
Reviews come in about every hour, or right away when you press "Check now".
2
Check the suggested reply
Each review gets a reply drafted in your business's voice and language. Edit it, ask for another or publish it.
3
Choose how much runs on its own
Keep "Ask me first", or let PGT360 publish replies to 5-star, 4 and 5-star or 3-star-and-up reviews automatically.
What's included
Everything you need, nothing to manage.
Replies in your voice
Replies thank the customer by name, mention what they wrote about and sound like you, not like a template.
Low ratings wait for a person
Reviews below the level you choose are never answered automatically. You decide what to say.
Answer in the review's language
A review written in Spanish or French gets its reply in Spanish or French.
Get more reviews
A short link and a printable QR card open your Google review form. Ask every customer, never only the happy ones, and never offer anything in return: Google removes those reviews.
Publish several at once
Catch up on old reviews in one go with "Publish suggested replies".
One package
Part of your whole local marketing.
Every plan includes all of these, working from the same business details and the same schedule.
Live
Google Business Profile
Fresh posts on your schedule keep your profile active, so Google and customers see a business that is open and busy.
Live
Website and blog
Local articles written to rank on Google and to be recommended by AI assistants, published to your website, plus a fast website if you need one.
Live
Social media
The same updates go to Facebook and Instagram, so every channel looks active without extra work.
Live
Reports
Clear weekly and monthly reports: how many people found you, called you, asked for directions and visited your site.
Live
Lead inbox
Quote requests from your website, your Google profile and your PGT360 page land in one inbox, with an email the moment they arrive.
Questions
Why should a business reply to Google reviews?
Replies show future customers that you care and that real people run the business. Google's own guidance for business owners encourages replying to reviews, and the words in your replies help Google understand what you do.
Are AI review replies safe to publish?
By default every reply waits for your approval. If you switch on automatic replies, only the star ratings you choose are answered without you, and lower ratings always wait for a person.
Can PGT360 remove bad reviews?
No, and nobody legitimate can. You can report reviews that break Google's policies on Google. What PGT360 helps with is a calm, professional answer and more reviews from all your customers.
How many AI replies are included?
AI review replies are unlimited on every plan.
Your whole local marketing, handled.
Two minutes to set up. 14 days free. Cancel anytime.